The Business Development Manager (BDM) is responsible for the development of client strategy and capture of water related design-build and construction work in its various contractual forms within the assigned region. The BDM must demonstrate leadership in pursuing work that best fits Kiewit's objectives in Water. The BDM must understand the water market inclusive of new and existing clients, their purchasing behaviors and metrics, and competitors and their strategies. In addition, the BDM should demonstrate existing, and develop new relationships with 3rd party engineering partners, OEMs, equipment vendors and other external resources needed to complement the engineering and constructions services that Kiewit offers to achieve superior capture results. The relationships are not exclusive to sales, but rather inclusive as part of a larger Get Work strategy.
The BDM reports to the Vice President of Sales, Water and directly oversees water market sales opportunities with the regional water market. The BDM is responsible to help formulate the strategy to capture a project and for maintaining and expanding upon existing client relationships, developing and nourishing new business opportunities, while also staying highly engaged with industry associations and organizations. In combination, these efforts will provide Kiewit a unique advantage in the Water Design-Build market.
As part of our Get Work process, the BDM coordinates with a team of proposal, graphics, marketing, engineering, and construction professionals focused on the same goals throughout North America. The role of sales is to have a full perspective of the market and the opportunities that exist. The BDM cultivates, establishes, and maintains client and partner relationships so as to identify and position strategically for the best opportunities for Kiewit and lead the larger team of professionals to capture work.
When bidding work a Business Line Manager (BLM) handles the mechanics of the pursuit (estimating, proposing, negotiating, and closing the pursuit.) The BDM represents the voice of the customer (VOC) within Kiewit during this time and leans in with the larger team once bidding has begun to ensure we are clearly articulating our differentiators in the VOC. The reinforcement of the VOC is to assure the best capture outcomes are achieved by providing input into strategy, scope understanding, team selection and execution while also collaborating with team members to best represent the value and differentiators Kiewit is bringing to the client. This will take the specific form of direct communication with team members, but also within proposal content, copy, graphics, presentations, and other deliverables that serve as the elements of the capture plan. From time-to-time sales will coach, critique, and support fellow team members focused on business capture and execution to assure team members are engaged with the client to assure positive outcomes in business capture and project execution are achieved.
Sales also serves a critical role during project execution to understand client satisfaction and provide open channels for client to communicate that satisfaction within the Kiewit organization. Much of our work comes from repeat clientele and open communication those client is a vital element for continued success in capturing work.